Using Security Measures to Combat Retail Shrinkage
Retail Tech Insights | Wednesday, October 20, 2021
Combining security management systems with biometric surveillance technology is proven to be a winning combination in the fight against retail crime.
FREMONT, CA: With the rise of e-commerce and a global economy, the retail landscape is rapidly changing. Retailers are using innovative security techniques like Artificial Intelligence (AI), machine learning, and IoT devices to tackle shoplifting detection, fear, and prevention. It can be safer and more secure if a security solution meets their business needs through loss prevention.
While it is impossible to prevent retail shrinkage totally, the key is to use the right software and hardware security solutions, as well as appropriate employee training. Retailers have explored a variety of strategies, including video surveillance, mirrors to reveal blind spots, and real-time security solutions.
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Real-time security technology is being implemented in many retail stores. Combining security management systems with biometric surveillance technology (also known as facial recognition software) is proven to be a winning combination in the fight against retail crime. As soon as a threat or violation is detected in real-time, a notification is delivered to the nearest security officer, who can intervene to resolve the problem.
One smart store system developed by a Japanese startup is a realistic example of AI-based retail security. Many of the security cameras are usually already in place, which makes AI-based shoplifting detection a viable possibility. It informs staff about prospective burglars via a smartphone application by connecting it to an analytics tool that utilizes algorithms to evaluate security camera footage for fidgeting, restlessness, and other potentially suspicious body languages. The setup can help big and small firms with loss prevention more efficiently and effectively.
The top priorities for retailers in terms of security are divided into three categories:
Organized Retail Crimes: The boosters steal the product at the inception of the organized retail crime process. The fencers then step in and resell the products to small distributors or online. To avoid detection, they frequently mix legal merchandise with stolen goods.
Cyber-Related Incidents: Data breaches, identity thefts, website hacking, card skimming, bank scams, and other cyber-related occurrences are at the top of the list.
Internal Theft: Internal theft refers to retail theft committed by staff in-store or at any point along the supply chain and logistical machinery.
Ecommerce Crimes: Return frauds like Buy Online Pick Up In-Store (BOPIS), cheque/credit returns, and fraudulent receipts, are examples of eCommerce crimes.
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