Retailers are increasingly adopting artificial intelligence, automation and connected commerce technologies to improve customer experiences and streamline operations. Smart Retail Tech Expo London 2026 will bring retailers, e-commerce professionals and technology providers together at ExCeL London on November 11 and 12 to explore these developments.

The two-day event is expected to bring together more than 3,000 retail professionals and feature over 50 exhibitors and 75 expert speakers. The program will cover retail technology, digital innovation and customer experience, creating opportunities for businesses to examine solutions across the modern retail environment.

Artificial intelligence and automation will be key areas of interest. Retailers are exploring AI-powered technologies to improve customer engagement, automate processes and support more efficient operations. Expert sessions at the expo will address AI and automation alongside practical retail applications.

Omnichannel commerce will provide another important focus. As customers move between physical stores, websites and mobile platforms, retailers need technology that can connect these experiences. The event will examine omnichannel strategies, CRM and unified commerce solutions designed to create more consistent customer journeys.

Payment technology and data analytics will also feature across the exhibition. These technologies can help retailers improve transaction experiences while generating information that supports business decisions. Digital signage, IoT solutions and in-store technologies will add further dimensions to the technology showcase.

The event will be co-located with White & Private Label Expo, E-commerce, Packaging & Labelling Expo and Retail Supply Chain & Logistics Expo. This combined format gives visitors access to technologies spanning retail operations, sourcing, e-commerce and fulfillment within the same venue.

Retail Tech Insights is serving as a media partner because Smart Retail Tech Expo aligns closely with its coverage of retail technology, digital commerce, artificial intelligence and customer experience. Its editorial focus on technology-driven retail transformation makes the event relevant to retailers and technology decision-makers evaluating solutions for modern commerce.

Smart Retail Tech Expo 2026 provides a platform for retailers and technology providers to examine how AI, automation, analytics and connected commerce systems are influencing retail operations. The London event will also create opportunities for professionals to compare technologies and explore partnerships across the broader retail ecosystem.