SKYGEN To Unveil New Capabilities For Its Saas Platform

SKYGEN To Unveil New Capabilities For Its Saas Platform

Retail Tech Insights | Tuesday, July 19, 2022

Individual dental insurance can be purchased through an online portal.

FREMONT, CA: Dental insurance can help patients save money and keep their teeth and gums healthy. Members of the HMSA will be charged the rates agreed upon by dentists for their services. Therefore, dental insurance should be a component of financial planning, regardless of whether patients have it via their employment or not. SKYGEN, the leading provider of software as a service (SaaS) and third-party administration (TPA) solutions for dentistry and vision benefits management, has created an online enrollment gateway to address the rising demand for individual benefit plans on the market. Individuals can self-purchase and enroll in a benefits plan using a step-by-step shopping experience provided by the portal.

“In response to the market shift, the industry is rethinking how to help people attain affordable dental care,” states Jesse Filo, SKYGEN director of product development. “Consumers are looking for a connected and personalized experience that they can maintain digitally.”

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The individual enrollment capability is among the most recent enhancements to SKYGEN's Enterprise System, which delivers SaaS benefits automation technology for commercial, Medicaid, and Medicare Advantage payers in the specialized benefits business.

Enrollment in commercial and publicly sponsored dental benefit plans has climbed from 56 percent to 85 percent during the past decade. According to a study by the National Association of Dental Plans, the proportion of individuals seeking dental insurance climbed from 24.4 percent in 2019 to 28.4 percent in 2020.

“By helping members meet their own needs, from product selection and transactions to ongoing support, our clients can increase customer satisfaction and sales while reducing the demand on their contact centers,” adds Filo.

The portal is accessible as a responsive web application for desktop, tablet, and mobile devices. It enables users to see and manage insurance plans, perform the following functions—shop, compare, and acquire various dental and vision insurance policies, and manage account information, such as credit card updates.

The SKYGENS Enterprise System enables payers to automate all facets of benefits management, including usage management, regulatory compliance, member and provider data management, claims intake, adjudication, and provider reimbursement. Among the other platform enhancements are a new broker portal that provides digital management capabilities to improve administrative operations.

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