The adoption of data science in retail has made customer sentiment analysis much simpler and effortless.

FREMONT CA: Currently, the need for data is high, and the retail industry is generating a large amount of customer data. Data science helps the sector to gain insights from this data about the customers and market merging trends. Explore below the vital data science use cases in retail.

Recommendation System

Retailers have found recommendation systems to be quite useful as tools for predicting customer behavior in data science. It aids in obtaining user feedback on any given product. Retailers can enhance sales and influence trends by providing advice. 

These recommendation engines are of two types:

1. Content-based recommendation system

2. Collaborative recommendation system.


For example, shopkeepers will advertise their goods to customers for purchase to generate money. Merchandising refers to the action that assists in promoting the product when a consumer comes in to purchase the item. It has evolved into an essential aspect of the retail industry. Merchandising employs a strategy in which, if a customer purchases an item, machine learning algorithms manipulate the client's decision and push them to buy more. Retail is built on three pillars: assortment, experience, and value, or what things one needs to sell, how are the products offered, and at what price are they sold.

Making Use of Social Media

In today's environment, everyone uses social media because it is the most effective means of communication amongst utilities. The retail industry is using these communication bridges or technologies to sell its products all over the world. Retailers benefit from a significant amount of customer data provided through social media, which aids in the discovery of patterns, customer behavior, and trends.

Direct access to the code base and the ability to alter it frequently for their own goals assist data scientists and researchers at social media companies. They are not confined to piecing together instrumentation to instill meaning into existing processes; if they want a piece of data collected regularly, they can write code to collect it.