Pingo Doce and Retail Robotics Solutions Announce Groundbreaking Exclusive Contract
Retail Tech Insights | Saturday, December 09, 2023
Pingo Doce, Portugal's leading supermarket with one of the largest restaurant chains in the country, and Retail Robotics Solutions (RRS), a pioneering French startup specializing in AI-driven catering solutions, have signed a contract on Proof of Concept and further delivery Robot-Cashiers for self-checkout services across Pingo Doce restaurants. Pingo Doce will be equipped with RRS's cutting-edge Next-Generation Model. The exclusivity of this contract extends throughout Portugal and remains in effect for a duration of one year, making Pingo Doce the exclusive location for RRS's AI-based checkout solution until the end of 2024.
RRS have to launch its neural network for menu recognition within Pingo Doce restaurants. After an internal validation of recognition quality, the first 6 restaurants in Lisbon will be outfitted with RRS Robot-Cashiers. Focusing on efficiency metrics, particularly in terms of queue reduction, RRS will fine-tune the solution based on Pingo Doce's best practices before rolling it out to all the restaurants covered by the contract.
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For both companies his is a transformative agreement, marking a significant milestone in the realm of dining technology. Pingo Doce restaurant chain (currently with more than 180 locations) is set to revolutionize the dining experience, ensuring the customers more comfort and speed during lunch hours, for example.
Dmitry Rodin, CEO of RRS: "We are immensely proud that such a renowned Portuguese brand as Pingo Doce has chosen to partner with us. Our commitment to significantly reduce customer waiting times is unwavering. Pingo Doce restaurant guests will experience our game-changing AI solution firsthand and notice a substantial difference, particularly in the form of remarkably shorter lunchtime queues".
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