Any last-mile logistics distribution solution should allow the organization to produce and receive proof of delivery, such as images, in-app signatures, barcodes, and notes.

FREMONT, CA: The increasing number of eCommerce sites combined with the increased demand for same-day delivery by consumers has resulted in a more complex last-mile delivery process. One of the easiest ways to maximize last-mile distribution is to invest in feature-rich last-mile delivery software systems that can help change the way companies conduct business. Such a solution makes the distribution of the last mile more effective and profitable.

Here are some of the main features that companies should remember when selecting the last mile delivery solution.

Route Optimization

Route optimization plays a crucial role in minimizing average distribution time by identifying the most effective paths, considering factors such as location, traffic, time under consideration, and capacity. Optimizing routes helps fleet operators to make last-minute changes by submitting real-time alerts to the driver.

Real-Time Visibility

Better control over fleets means being able to monitor the driver's performance and ensuring the driver's safety. Simply put, real-time monitoring allows fleet managers more significant control of drivers and equipment.

Real-Time Updates

Last-mile distribution solutions establish accountability in the shipping process due to the real-time status alerts delivered to consumers. Key details such as the estimated delivery period, the delivery driver, and alerts on possible delays can be sent to consumers if there is a real-time warning feature. This feature helps users reach the delivery service staff either by calling or talking about any questions they may have.

Proof of Delivery

Any last-mile logistics distribution solution should allow the organization to produce and receive proof of delivery, such as images, in-app signatures, barcodes, and notes.

Key Metrics, Reports, and Analytics

True last-mile applications can produce critical metrics such as service hours, performance rates, distance travel, on-time ratings, and feedback ratings, among others. The ability to create reports on key indicators would enable management to make more insight-driven business decisions.