How to Choose the Most Ideal Payment Method?
Retail Tech Insights | Saturday, April 11, 2020
By learning the advantages of the various payment methods accessible, retailers can determine which is the most advantageous for their store and clients.
FREMONT, CA: Retailers must provide themselves with as many opportunities to thrive as feasible in their business. One way is to stay current on their consumer base's preferred payment methods. Customers are frequently paid in cash or via credit card. However, if those are the only payment methods retailers take, they risk alienating new clients and missing out on opportunities to bolster existing relationships.
According to CustomerThink, over half of the customers who cannot pay using their preferred method may leave a purchase. Consider the following payment methods:
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Cash: Cash is, of course, the most basic form of payment retailers may receive. Additionally, cash does not require them to conduct research on payment processors or be concerned about costs.
Payment behavior varied slightly as a result of the pandemic. According to McKinsey, cash transactions would shrink by 16 percent globally in 2020, with the United States seeing a 24 percent decline in cash payments. McKinsey anticipates a rebound in cash payments, depending on how the economy recovers from COVID-19.
While there are certain complexities associated with handling and accounting for cash transactions, there are very few disadvantages to accepting cash payments from consumers. On the other hand, there are multiple benefits for both retailers and their customers:
Cash is convenient and straightforward: This is particularly true for clients who prefer and carry cash regularly. When customers pay with cash, the money is immediately in their hands.
No transaction fees: When retailers accept cash payments, they retain a more significant portion of the money since they avoid the payment processing and other expenses associated with credit cards and other payment methods. In short, accepting cash purchases is still considered standard practice in retail, and there are virtually no disadvantages.
Checks and electronic checks: Paper checks are the most direct payment method, second only to cash. As with cash, this method eliminates the need for retailers to research payment processors or merchant fees. While taking paper checks for business may seem archaic, there are a few advantages to maintaining the option:
No transaction fees: When retailers accept a paper check, they avoid the majority of merchant and processing fees, which means they retain the majority, if not all, of the payment.
For larger purchases, people frequently utilize checks: On average, check payments are more valuable (about $300 vs. $87). An electronic check (e-check) is a digital representation of a paper check. E-checks use the Automated Clearing House (ACH) to transfer funds immediately from a customer's checking account to the merchant bank's business account. E-checks operate more like direct bank funds transfers, which means they will incur a cost, but they are among the lowest of all payment options.
Reduced transaction limits: Bank-to-bank funds transfers have little or no transaction constraints. As a result, retailers won't have to worry about their consumers exceeding their credit limitations or debit card limits.
Reduced fees: Compared to credit and debit cards, the costs associated with accepting e-checks are typically substantially cheaper than those associated with other electronic payment methods. Paper checks and e-checks are low- to no-fee payment methods that businesses can take. Accepting them as a form of payment can only expand business at no cost to retailers.
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