With the aid of delivery robots, deliveries can be made even during non-working hours when traffic is poor. Deliveries can be made at any hour that the customer wants as robots can work 24*7.

FREMONT, CA: Robotics is at the center of scientific research being used in the world. Robots are used everywhere, from basic domestic work to the sale of goods by robots. On the whole process of shipping goods to customers, last-mile distribution is the greatest obstacle facing logistics firms.

Many of the issues that last-mile delivery faces include faulty goods, failed delivery, and elevated traffic congestion. Last-mile delivery is both costly and challenging and can damage the customer's view of the overall retail experience. The last-mile delivery will cost about 50 percent of the overall shipping costs. The solution to the last-mile delivery dilemma has therefore become important for the logistics industry. Several businesses, supermarkets, and distribution companies have begun to use delivery robots to carry the package to the shopper's house to address this issue.

Using Robots for Last-Mile Delivery

With the ever-increasing complexities of last-mile logistics, many businesses have moved to use delivery robots for delivery purposes. For example, robots are being designed to carry anything from food orders to parcels. The change from logistics to the use of delivery robots is gaining steam due to the following benefits:

Reduced Expenses

Moving goods from a transport center to their final destination costs a lot of money. Without the need for drivers to transport or secure items, the distribution of robotics would be cheaper to manage. The cost of manufacturing delivery robots will initially be high but will eventually decline with an increase in the number of deliveries. The use of distribution robots would also improve the customer's entire shopping experience.

Minimum Delivery Defects

The delivery attempt fails when the address is hard to find or when there is no one to retrieve the delivery. However, distribution robots may have built-in GPS systems that make it hard to locate the address. Often, robots will wait for the customer to arrive at home if there is no one to pick up the order, and that too without any additional expense. Delivery robots may also be programmed to complete deliveries in such extreme circumstances.

Round-the-Clock Serviceability

Another big problem confronting the last-mile supply is traffic congestion. Delivery in urban areas becomes difficult during busy operating hours. With the aid of delivery robots, deliveries can be made even during non-working hours when traffic is poor. Deliveries can be made at any hour that the customer wants as robots can work 24*7.

With several startups expressing interest in using delivery robotics to solve the issues involved with last-mile delivery, delivery robots are expected to be broadly embraced. The future of last-mile delivery will undoubtedly be the use of delivery robotics. Companies working in countries with high labor costs should consider using robotics for distribution until it is too late, as this would reduce their investment in labor capital and improve profitability.