Everseen
Preventing Loss While Delivering a Better Customer Experience

Today, retailers need insights and tools to proactively prevent all types of loss, all while delivering a positive customer experience. According to reports, retailers are losing nearly $100 billion from shrink annually, and that loss is estimated to grow at 20 percent every year. This loss needs to be accurately identified and quantified before it is too late to stop it.

Enter Everseen.

Everseen is working with global retailers to transform the entire retail experience, from checkout to the shop floor and backroom and all the way up the supply chain to the warehouse. The company’s visual AI mitigates loss and protects a combined value of more than $400 billion in customer assets.

“Our solution is trusted by major food, drug, mass, and specialty retailers around the world, and has been shown to improve retailers’ margins by 20 percent through a combination of reduced shrinkage and improved operations,” says Alan O’Herlihy, the Founder and CEO of Everseen.

For shoppers and staff, Everseen’s solution enables split-second decision support and real-time ‘nudging’ during the checkout experience. They initiate real-time action on the visual data toward shared goals agreed upon with the retailers. Retailers can receive actionable alerts via their mobile application and review a reporting dashboard to gain a deeper understanding of their data and identify longer-term trends for case management and resolution.
Everseen is delivering measurable results, with customers achieving a 15x to 20x ROI on their retail AI investment. Customers see results within weeks, ultimately saving thousands of dollars per store, per week, in an addressable loss. The company’s technology innovation has received accolades and been positively recognized by Deloitte, Gartner, Forrester, and Google.

“Our AI-powered technology is a game-changer for global retailers,” states O’Herlihy. “Not only can it help them address the industry’s $100 billion annual shrink problem, but it can also improve customer service and optimize productivity for both employees and vendors.”

Everseen has applied AI and computer vision to the key moments that matter in the retail experience. To do this, the company processes huge amounts of data from thousands of customer stores around the globe. For example, at checkout alone, Everseen processes and analyzes more than 200 years of video, 220 million products, and 22 million human interactions every day.

While Evercheck, Everseen’s solution at the front of the store, can detect when an error in the retail transaction has occurred, Everdoor is the solution to reduce loss and increase efficiencies in the stock room, building on the technology and intelligence that’s been applied at checkout. The company’s systems’ ever-evolving models kick in from day one, enabling real-time incident alerting, and, as the system is trained within each unique environment, accuracy is continually improving over time. The solution is highly adaptable and technology-agnostic, so customers can get up and running without disruption to their business, integrating with existing hardware and assets and scaling across thousands of stores.

“We are pioneers in business process reinvention, applying computer vision and AI models trained on real-world data to see and solve complex retail challenges,” says O’Herlihy. “Our expertise and scale enable us to deliver the most accurate visual AI on the market, and substantial measurable revenue gains for our customers.”

Everseen’s customers include over half of the top 15 global retailers and have been leading the way in reimagining the shopping experience using AI-enabled applications and services. Following a successful pilot, one customer has rolled out the Everseen solution at 1,800 grocery stores, with plans to have it up and running at all locations in the near future. This customer is reporting fewer errors at self-checkout, with over 75 percent of errors corrected without employee intervention.