Diebold Nixdorf adopts a "three-pillar architecture" while designing its solution and service portfolio to achieve the aforementioned benefits. What makes the firm unique in the space is its dedication to employing the industry-best human resource, "The Brightest Minds," which Schmid denotes as the first pillar. Out of 23000 employees deployed in more than 130 countries across the globe, Diebold Nixdorf has 15000 certified and trained service professionals and more than 1900 software experts. By leveraging the expertise of this experienced workforce, the firm develops simplified solutions that enable organisations to ingrate them easily and in an agile manner. The company can thus eliminate the pain points out of running a business in the retail space.
By deploying them at more than 1 million ePOS systems worldwide, Diebold Nixdorf provides leading technologies for automating checkout processes and engaging consumers. With a significant global presence, the firm better understands today's market needs, anticipates tomorrow's needs, and helps retailers achieve their business objectives. Their interactive kiosks help omnichannel retailing, store transformation, and global delivery excellence and enable a convenient and seamless checkout and shopping experience for consumers who desire consistency across all channels―from stores to mobile and beyond.
Additionally, Diebold Nixdorf offers tailored services that enable efficient deployment of their solutions and the highest possible system availability as well as security based on the Diebold Nixdorf Services Platform. First is a global deployment and implementation service, where the firm installs and integrates its solutions into clients' existing environments.
Diebold Nixdorf also offers maintenance services that help easy and fast recovery and managed services, including store lifecycle management, transformational outsourcing, and consulting services. Furthermore, the new platforms are backed by the strong milieu of Diebold Nixdorf. Tracing back to the company's history, 2015 saw the synergy of the combined retail and banking solution giants —Diebold, Inc and Wincor Nixdorf AG. The resulting company, Diebold Nixdorf, brings the expertise to handle the 'always on' needs of banking and retail consumers, all set to create new benchmarks in this space through its suite of solutions.
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We have a relentless focus on customer satisfaction and retention with a comprehensive approach and continuous innovation," mentions President and CEO of Diebold Nixdorf.
Diebold Nixdorf is upgrading its solutions and innovating more in the retail space to effectuate its future goals. With a robust suite of solutions and services, Diebold Nixdorf enhances the consumer experience by enabling new functionalities and efficiencies across the entire retail value chain.
Through a strategic partnership, the company assisted the iconic line of Italian department stores, Rinascente, to improve its interactions with consumers. In addition to that, several other retailers have enjoyed the benefits of Diebold Nixdorf's integrative solutions, EDEKA Paschmann, a German-based supermarket corporation, Decathlon, and Pepco, to name a few. With several such success stories, the firm continues to be passionate about further helping their customers to solve current challenges and anticipating future ones.
