In retail surroundings, IT became a complicated business enabler no later than the instant when the organizations began to migrate from traditional brick and mortar business models to e-commerce and online solutions. Additionally, increasing globalization including global procurement, fulfillment, go-to-market and customer acquisition strategies also affect all aspects of retail businesses that IT must address. Today, many businesses have skilled new opportunities and challenges by transforming themselves into fully digital enterprises with profound implications for the IT function. 

Naturally, IT spend has also expanded during the basic wave of enterprise-wide digital transformations. Cloud hosting models also provide economies of scale that help offset a number of the increased IT costs and enable new pay-as-you-go approaches. For instance, IT infrastructure, and support services can now be “rented” by the hour to accommodate cyclical periods of peak loads. A business that doesn't leverage cloud environments today might find it difficult to reply rapidly and flexibly to changing marketplace demands and thus could find itself at a competitive disadvantage.

If it's the business, the web site is that the new mercantile establishment front. Requirements regarding site performance, reliability, scalability, and adaptability, etc., provide new challenges for IT organizations. Often, the element of “speed” or a first-to-market requirement is overlaid as a master requirement to assist ensure promotions, marketing strategies, and merchandise and repair offerings are often adjusted quickly to reflect changes during a fluid marketplace. Again, a cloud hosting environment is often a critical enabler to accommodate these demands.

Over the years, classifying the “right” cloud solution, including delivery models, hosting providers (e.g., private, public, and hybrid) and supporting third-party technology providers has become effortless and more manageable as toolsets matured and repair offerings became regulated. Once I started performing on leveraging cloud technologies a few years ago, I opted for a “cloud broker” model for my first full cloud implementation. The cloud broker provided migration assistance, virtualized applications where feasible, and managed all third-party relationships. The advantage at the time was that the cloud broker was prepared to customize the private cloud hosting environment I required, and accommodated the precise security, connectivity and other unique needs of the technology stack and applications portfolio in ways “off-the-shelf” cloud providers couldn’t. Especially when legacy applications require support, enterprises don't want to re-architect the applications stack to form it cloud compatible before they re-host. Additionally, legacy infrastructure components might not be supported in the least by a “traditional” cloud hosting provider, and a customized approach via a cloud broker who can address and accommodate unique requirements could also be involved. If applications follow modern improved paradigms and run on commodity hardware, it's much easier to supply extensible cloud solutions and third-party auxiliary tools for performance monitoring, security, configuration management, and other management functions.

"New infrastructure provisioning and cloud hosting models like AWS and Azure have dramatically changed existing technology environments in retail businesses"

To be an efficient business partner today, IT leaders, quite ever, got to understand where the business goes. They have to be ready to translate business strategies, goals and objectives into the technology domain then provide enabling solutions that help solve business problems or maximize opportunities. Over the past decade approximately, the classic role of the CIO has changed dramatically. Earlier CIOs were most frequently pure infrastructure providers, and that they provided and managed the run-time environments that hosted the company business applications. But the contemporary CIO may be a one that presumably has a minimum of a part of the infrastructure already hosted during a cloud environment, and hardware and software services may or might not be under his or her direct control. In my very own experience, once I even have migrated IT environments to a cloud environment and provisioning of additional server capacity, storage or networking resources is simply a call away, I then can spend most of my time with business stakeholders to know the problems and opportunities of the corporate. This allows me to make targeted solutions by leveraging new and enabling technologies to assist the business accomplish its goals.

As technologists, we probably haven't had such a lot of opportunity to fundamentally impact or influence business outcomes, and this is often an ideal time for the thoughtful and deliberate deployment of enabling technologies to assist create competitive advantage. The subsequent big wave is that the hyper-personalization of services, products, and customer interaction models supported machine learning and AI (AI). In the future, the way we interact with technology is going to be seamless, transparent and supported by our individual preferences and likes. Technology supported machine learning algorithms will bring more personalized interactions. This trend will still evolve, and it'll give retail businesses additional opportunities for revenue growth and differentiation.