Mark Garland, President and CEO & Nina Chiavaroli, Director of Customer Success, 4RMark Garland, President and CEO & Nina Chiavaroli, Director of Customer Success
Since the pandemic, retailers have sought the right equipment, personnel skillsets, and procedures to accurately predict demand surges and establish operations that are not affected by supply chain disruptions. AI and ML technologies are emerging to address this need, allowing businesses to gain a holistic view of their supply chain and better align inventory and merchandising with customer demand.

At the vanguard of helping retailers navigate the emerging supply chain challenges with its combination of AIpowered inventory optimization platform and unrivaled planning services is 4R. Its Planning as a Service (PaaS) offering predicts and monitors supply chain developments to assist clients in optimizing their inventory and replenishment cycles while reducing the risk of overstocking and missed sales. 4R's PaaS provides strategic planning and execution services that help create a profit-optimized supply chain ecosystem to ensure that sudden market changes never catch retailers off guard.

"We work as an extension of our client's teams, alerting them to anomalies and helping them solve issues like a wellliked product running out of supply, before they even know it," says Mark Garland, President and CEO of 4R.

Over the years, it has established a dedicated structure and built a highly competent team for supply chain operational excellence. Through its experts, 4R performs accurate and data-driven forecasting to develop demand plans that optimize inventory levels and allocation across locations.
Simultaneously, its PaaS builds a strong connection between supply chain activities and business leaders to achieve consistent sales in a highly collaborative and transparent manner. PaaS also incorporates key operational excellence practices such as standardization, risk management, stability metrics, reporting, and control to establish a high-performing supply chain posture. These best-in-class practices reduce supply chain cycle time by simplifying planning processes to drive consistency and stability in procurement and inventory tasks.

Recently, 4R utilized its PaaS to assist Aubuchon, a hardware retailer with 108 stores across the northeastern U.S., in identifying $5 million of unsold products and lost sales opportunities worth $2 million. Based on its thorough data-driven recommendations, Aubuchon altered inventory levels and increased sales in the hardware, fasteners, adhesives, tapes, and other markets. Aubuchon then worked closely with 4R to optimize all aspects of their inventory management processes and transition to a supplier-based model for goods acquisition and allocation. After working with 4R, Aubuchon reached $283 million and continues to grow through weekly discussions where they collaboratively plan how to tackle their new needs. This success story perfectly highlights 4R's mantra, "our client's success is our success."

We work as an extension of our client's teams, alerting them to anomalies and helping them solve issues like a well-liked product running out of supply, before they even know it

Looking ahead, 4R has a roadmap of innovation to further optimize and revolutionize supply chain efficiency for retailers. It recently launched a new vendor order optimization solution that merges buyer dashboards with order optimization to transform how retailers approach their buying cycle.

In the current era, where data helps retailers gain a holistic view of supply chains and the imminent risks, 4R is poised to catapult its clients to the top.