JUNE - AUGUST 2023retailtechinsights.com9in order to keep it operational. Previously a like-for-like replacement would have been the go-to option but what I wanted to achieve was to show the organization that change could be much faster with the introduction of smaller component systems that are better integrated and deliver parts of the overall solution. Making the environment modular does add some complexity around system integrations however these integrations do exist but are usually subcomponents of the larger ERP solution and therefore not generally referenced outside of the IT department.All solutions being introduced to the organization now have the capability to seamlessly integrate with our existing environment but have the flexibility to be customized quickly and effectively to meet our business requirements. Each solution is based on cloud-based technology allowing us to reduce our internal requirements for a specialized team of infrastructure architects and enabling us to utilize the SaaS model for all solutions, therefore, receiving all updates and enhancements automatically and giving us the ability to use the product for as long as needed and when no longer fit for purpose, we simply select a replacement and switch across rapidly.Two years down the line and we are well on our way to completing our ERP migration with separate component solutions which deliver greater capabilities to the business and far more automation than we would have ever been able to achieve with a like-for-like replacement. We are working on multiple project streams due to the ability to engage with multiple partners at one time delivering solutions in line with one another and staggering the introduction of new systems as we gradually integrate them into our operations.Looking ahead our next opportunities are going to be Focusing on the introduction of AI-based technology that will empower the organization to make faster business decisions ensuring that the business is able to be confident with the information being provided and that all decisions are based around hard factual evidence from solutions that are fully integrated and deliver the same results. Each solution is based on cloud-based technology enabling us to utilize the SaaS model for all solutions, therefore, receiving all updates and enhancements automatically
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