November 2021retailtechinsights.com6Copyright © 2021 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof. November 02, - 2021, Volume 03 - Issue 10Published by ValleyMedia, Inc. To subscribe to Retail Tech InsightsVisit www.retailtechinsights.comManaging EditorLinda BurnsEditorial StaffAaron SmithJoshua ThomasLisa DebraDerrick JohnJohn JamesSteven RichardVisualizerAsher BlakeEmail: editor@retailtechinsights.comsales@retailtechinsights.commarketing@retailtechinsights.comEditorialLinda BurnsManaging Editoreditor@retailtechinsights.comAI: Transforming the Face of the Retail Industry*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staffAs retailers struggle with pandemic-induced changes to consumer behaviors, supply chains, and store operations, they are looking at the best technology to improve their operations and help recover from pandemic effects. Artificial Intelligence (AI) has emerged as a boon to the retail industry in such a scenario.Retail businesses are adopting AI to optimize customer experiences and improve sales turnover, boosting digital transformation. The retail sector has employed AI Powered CRM software, automated inventory management, demand forecasting, and chatbots to give customers a personalized and seamless experience, improving efficiency and cost savings. Another exciting trend is the AI-based visual search feature; it recognizes and matches items based on what the user wants to look for. AI chatbots are also being used to provide an even higher level of customer service, improve searching, and suggest similar products. In addition, augmented reality (AR) is arguably the most impressive AI trend in retail.All in all, AI is transforming the face of the retail industry. Customers are getting used to the high level of personalization that these systems provide. In consequence, retailers are forced to come up with meaningful enhancements in the shopping experience. In this edition of Retail Tech Insights, we bring you some of the companies that are transforming the retail industry through AI and exclusive insights from thought leaders in the sectors on the industry trends, recent innovations, best practices, and their advice for aspiring CIOs and CXOs.Write us your thoughts!
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