NOVEMBER 2020retailtechinsights.com6EditorialToday, as our reliance on technology reaches an all-time high, conventional ways of performing day-to-day activities are slowly becoming outdated. One such facet in our lives is payment. For instance, the rise in millennial and Gen Z consumers is significantly increasing the spending done on tech-driven payment avenues, which is driving retailers to transition their legacy POS to a more digitalized experience. Furthermore, with the emergence of omnichannel solutions, retailers are striving to ensure a seamless transaction journey across all channels. Concurrently, mobile wallets and touch-less NFC technology are also paving the way for retailers to offer newer, more sophisticated payment avenues for the modern consumer.Looking ahead, retail payments will become completely hands-off with enhanced versions of recurring billing models and queue-less/cashier-less checkouts at brick and mortar stores. In fact, owing to these developments, invisible payment technologies are set to power up to USD 28 billion by the year 2023.In this edition, Retail CIO Outlook has curated a list of companies that provide innovative solutions to their clients and drive seamless customer experiences and secure transactions. This edition also blends thought leadership from subject matter experts with real stories, including exclusive insights from CIOs and CXOs. We hope the valuable consultation and novel services from leading as well as emerging companies featured in this issue will help you in making informed decisions for your technology endeavors.Let us know your thoughts.Ushering the Era of Seamless TransactionsCopyright © 2020 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.NOVEMBER 2020, Volume 02 - Issue 14 Published by ValleyMedia, Inc. To subscribe to Retail Tech InsightsVisit www.retailtechinsights.comManaging EditorLinda BurnsEditorial StaffAaron SmithJoshua ThomasLisa DebraDerrick JohnJohn JamesSteven RichardVisualizerMark WilliamsEmail: editor@retailtechinsights.comsales@retailtechinsights.commarketing@retailtechinsights.comLinda BurnsManaging Editoreditor@retailtechinsights.com*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staff
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