May 2020retailtechinsights.com6EditorialThe retail industry has seen a massive shift in its base of operations in recent times. Thanks to Artificial intelligence (AI). Data in the retail industry is increasing exponentially in terms of volume, variety, velocity ­ and more importantly ­ value with every passing year. Smart retailers are increasingly aware of how every interaction between the business and customers holds the potential to increase customer loyalty and drive additional customer revenue. Retailers that adopt AI sooner will definitely gain a competitive advantage. Deep learning allows retailers to streamline processes and automate customer experience in a way hitherto unknown.Facial recognition is yet another AI trend that has gained immense popularity in the last few years. Face recognition has replaced traditional security methods such as passwords to become a dominant biometric authentication technique in smartphones and other digital devices. Automated AI capabilities can also be leveraged for customer service, such that any simple or brain dead help formats can be enacted by an algorithm instead of requiring manpower. The IoT allows computers to stream data and curate products in real time. This time decrease is made possible by AI and helps create desirability. Artificial intelligence in the retail market is driving faster business decisions in the supply chain, marketing, e-commerce, product management, customer relationship management, and other business areas by transforming data insights into actions.Amid these developments in the retail sector, this edition of Retail Tech Insights features the some of the promising organizations making great strides in the retail landscape along with thought leadership from subject matter experts with real-life stories on fostering robust partnerships and exclusive insights from CIOs and CXOs. We hope this edition will provide you with the right assistance in choosing the partner that best fits your requirements.Let us know your thoughts.Restructuring the Retail Landscape with AICopyright © 2020 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof. May 2020, Volume 02 - Issue 02 Published by ValleyMedia, Inc. To subscribe to Retail Tech InsightsVisit www.retailtechinsights.comManaging EditorLinda BurnsEditorial StaffAaron SmithJoshua ThomasLisa DebraDerrick JohnJohn JamesSteven RichardVisualizerMark WilliamsEmail: editor@retailtechinsights.comsales@retailtechinsights.commarketing@retailtechinsights.comLinda BurnsManaging Editoreditor@retailtechinsights.com*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staff
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