DECEMBER 2023retailtechinsights.com4CONTENTSCOVER STORY12LAST WORD30Emerging Trends in the Retail IndustryTarek Moussawer, Vice President, Virgin MegastoreCustomer Experience in the Footwear IndustryRoger Graell, Chief Digital Officer, Bata GroupIN MY OPINION08HELPING RETAILERS DRIVE EFFICIENCY AND PROFITABILITYMariano Tudela, Vice President, Sales MAS Worldwide
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