December - Januaryretailtechinsights.com6Copyright © 2021 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof. December - January, Volume 03 - Issue 13Published by ValleyMedia, Inc. To subscribe to Retail Tech InsightsVisit www.retailtechinsights.comManaging EditorLinda BurnsEditorial StaffAaron SmithJoshua ThomasLisa DebraDerrick JohnJohn JamesSteven RichardVisualizerAsher BlakeEmail: editor@retailtechinsights.comsales@retailtechinsights.commarketing@retailtechinsights.comEditorialLinda BurnsManaging Editoreditor@retailtechinsights.comImproving Customer Safety and Experience with Retail Kiosk*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staffCOVID-19 has laid great emphasis on a company's ability to operate with as little human interaction as needed. To help their businesses succeed, companies have quickly moved towards eliminating human contact with kiosks. The main challenge withkiosks is to deliver an experience that allows customers to purchase in the same way they did previously, but with less human involvement. This choice stems not only from safety concerns but also from a desire for faster service. If a consumer enters a store in a hurry, knowing exactly what they want, a kiosk can assist them in swiftly locating the desired item. There are several other ways that kiosks can be used to improve the consumer experience while also assisting retailers in increasing sales.Information kiosks engage customers as a means of conveying information about a specific exhibit or place. Interactive information kiosks can be used in any setting, big or small, and they don't require any complicated peripherals other than a touch screen. Kiosks can be used to upsell products naturally. Data regarding sales can be easily gathered and retailers can use this information to better understand the promotions that are most effective and those that leave much to be desired. Retailers can use this information to develop automated upselling prompts for their kiosks and offer special deals based on popular items.This edition of Retail Tech Insights brings you the story of top retail kiosk companies that deliver the best outcomes for their clients. This edition also offers thought leadership articles from subject matter experts and exclusive insights from CIOs and CXOs. We hope this edition will provide you with the proper assistance in choosing the best retail kiosk solution providers according to your requirements.Let us know your thoughts!
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