retailtechinsights

Zenmonics: At the Forefront of Agile Banking

Transforming Retail with Virtualization

The advent of AI technology is empowering the retail sector to overcome the myriad of challenges in customer engagement, supply chain management, and product marketing. The retailers no longer have to rely on traditional approaches to manage their products and interact with the customers. AI technology is helping the retail sector to discover actionable insights from raw data sets which encompass a wide variety of operations ranging from inventory management to customer engagement. The insights allow the retailers to gain a deeper understanding of customer expectations and make calculate decisions to meet their requirements.

Top Companies

C2 Systems is the developer of C2 Covalent, a cloud-based loan origination system (LOS) designed to consistently process consumer and small commercial load applications from the point of sale, through underwriting, compliance, and e-contracting with an integrated hand-off to the loan servicing platform. The intuitive system requires minimal training from bank personnel and accommodates rapid deployment. The Covalent solutions have spurred financial organizations to digitalize their antiquated systems. C2 Systems aims to level the playing field for mid-tier banks and empower them to compete against the largest banks in the US. Its streamlined LOS reduces loan origination process from over three days to less than 45 minutes

go-c2.com

Enacomm provides innovative, interactive, and intelligent customer self-service and assisted-service solutions to premier financial organizations. Its solutions, which can be delivered as hosted services or on-demand through the cloud, have taken interactive voice response (IVR) technology to its highest level. The customer base of Enacomm ranges from Fortune 50 to Fortune 2000 companies focused around the financial sector. Enacomm’s solutions leverage web, mobile, SMS, email, voice, and other communication technology channels to equip customers with a superior, multi-modal, self-service experience. It processes over 1 million voice calls, SMS texts, emails, and automated data transactions every day

www.enacomm.net

Provides retail software tools and consulting services that focus on the principles of retailing―ensuring the right product is in the right stores at the right time

www.enhancedretailsolutions.com

Zenmonics specializes in the development of intuitive, omnichannel software designed to empower financial organizations in creating seamless and engaging experiences for their customers and associates. Its flagship product channelUNITED enables organizations to move from their dissociated systems to a versatile platform that supports all bank channels. Zenmonics is headquartered in the banking capital of Charlotte, North Caroline. Since its inception in 2007, the company has expanded into a global force of innovators, creators, and visionaries passionate about revolutionizing the banking experience. Its solutions are designed to enhance sales, servicing, and origination features from inside the branch to call centers and remote sales and relationship management workforce

www.zenmonics.com

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